Focused on building lasting relationships, the role of the Account Manager is to act as the primary liaison between BuildOn Technologies and its Customer base.

• Representative between the Customer and BuildOn’s departments, conveying information, ensuring clarity, and achieving Customer satisfaction.
• Build and nurture strong relationships with Customer decision-makers and management.
• Expand and strengthen relationships with the existing Customer base while maintaining a deep understanding of their business.
• Identify new growth areas and opportunities within the assigned Customer base.
• Monitor Customer budgets, costs and negotiate new terms when necessary.
• Maintain Customer contracts and process documentation.
• Manage accounts receivable.
• Generate and provide selection reports to Customers.
• Keep Customers informed about our services and system updates.
• Increase adoption and engagement of our products.
• Serve as a channel for customer feedback to the Company’s internal operations (VOC reporting).
• Collaborate with Business Development to onboard new customers.
• Assist the Director of Implementation in facilitating, documenting, and communicating the implementation process both internally and externally.
• Ensure the registration and training of the Customer’s Management team, Sales counselors, and Designers.
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• 3+ Years Sales Professional
• Knowledge of the residential homebuilding industry a plus
• Experience in software sales a plus
• Education – College Degree or equivalent industry experience required
• Exceptional communication and presentation skills
• Self-motivated and results-driven
• Strong organizational skills and attention to detail
• Excellent Computer Skills

Built On Industry Knowledge